The words that appear on invoices and in the billing pages, and what each one means here.
A–C
- Account credit
- Money held on your account, from a refund or a top-up, applied automatically to the next invoice.
- Billing cycle
- How often a service is invoiced: monthly, quarterly, annually and so on. Chosen at order time and changeable later.
- Credit note
- A document cancelling part or all of an invoice, issued when something is refunded or corrected.
D–P
- Due date
- The day payment is expected and the day an automatic payment is attempted.
- Next due date
- On a service, the day the next invoice covers from.
- Proforma invoice
- An invoice issued before payment. It becomes a tax invoice once paid.
- Prorata
- A part-period charge, so that a change made mid-cycle is billed only for the days it applies.
S–U
- Suspension
- A service paused after an invoice stays unpaid past the grace period. Paying reactivates it.
- Upgrade / downgrade
- Moving a service to a different plan; the difference is prorated on the next invoice.
See also
- Reading your invoice - where each of these appears on the page
- Refunds and credit - how credit is created and used