Knowledgebase
Knowledgebase
Knowledgebase
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5 categories · 21 articles
Categories
Browse by topic
Account & Security
Sign-in, two-factor authentication, contacts and keeping your account safe.
Billing & Payments
Invoices, payment methods, refunds, credit and taxes.
Getting Started
Your first week: signing in, your first order, and where everything lives.
Products & Orders
Plans, billing cycles, upgrades, cancellations and shipping.
Support & Help
Tickets, departments, and how to get an answer fast.
Most Popular Articles
What other people read most
How refunds and account credit work
A refund goes back to the card or account it came from; a credit stays on your account and is applied to your next invoice.
Where everything lives in the client area
A map of the client area: which page holds what, so you never have to hunt.
Adding and managing saved payment methods
A saved card or bank account settles invoices on their due date and saves typing at checkout. The details are stored by the payment gateway, not by us.
Your first week with WBAMS
Everything you need in the first seven days: signing in, placing an order, finding your invoices, and knowing where to get help.
How to pay an invoice
Paying an invoice takes a minute, and there is more than one way to do it.
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