How can we
help today?
Guides for the front desk, the back office and MniaPOS Hub, what is new, and a way to reach us when you need a person.
MniaPOS Hub help
Signing in, clocking in, notifications and more in the phone app.
Get help with the appQuick answers.
Does MniaPOS work without internet?
Yes. The store server runs on a PC in your salon and the registers keep their own copy, so checkout, appointments and the turn queue keep going. Card payments need the internet; cash and other tenders do not.
What do I need at the front desk?
A Windows PC for the store server and register. More registers can join from a browser on your store network, and the check-in kiosk runs on an Android tablet.
Which card readers can I use?
Stripe Reader S700 and T600, and Helcim Smart Terminal. You set up the reader in your back office.
How do my staff get MniaPOS Hub?
Turn the app on for each employee on the register. They install MniaPOS Hub, enter their work email and the code we email them, and sign in with your business.
Where do I change what the check-in kiosk shows?
In your back office: the services offered, whether clients can pick a technician, waivers, the Wheel of Fortune and the pictures.
Where are my invoices?
Sign in to your account on this website: your plan, invoices and payment method are all there.
Still need a hand?
Tell us what is happening and we will help you sort it out.
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