Everything you need in the first seven days: signing in, placing an order, finding your invoices, and knowing where to get help.
Sign in and look around
Sign in with the email address you registered with. The dashboard shows your active services, any invoice that needs attention and your recent tickets. The account menu in the top-right corner leads to Account Details, Security Settings, Contacts and Payment Methods.
Place your first order
Open Order New Services, pick a plan and a billing cycle, and check out. The invoice is issued immediately; the service is activated the moment the payment clears, and you will find it under My Products & Services.
Choosing a billing cycle
Longer cycles usually carry a discount, shown on the plan card. You can change the cycle later from the service's page with Upgrade/Downgrade.
Find your invoices
Billing › Invoices lists every invoice with its status. Open one to see the line items, pay it, or download a PDF for your records. An invoice can be paid with a saved payment method in one click.
Add a payment method once and set it as default: invoices are then settled on their due date without you doing anything.
Get help
Search this knowledgebase first. If the answer is not here, Open Ticket and choose the department that fits; replies arrive by email and under Tickets.